Downloads

Cancellation & Refund Policiesicon

What if I change my mind BEFORE the move in date?

The cancellation policy can be viewed here.

What if I change my mind AFTER the move in date?

The cancellation policy can be viewed here.

What if I change my mind when re-booking?

The cancellation policy can be viewed here.

Getting Ready For Your CARO Move Inicon

Your full checklist is available here.

Privacy Policyicon

Maintaining the privacy of your information is a priority to us. We will not share your personal information without your informed permission. We value your trust and follow highly secure procedures to ensure protection of confidential, personal and financial information.

These privacy statements explain the types of information we collect; how we use it; who we share it with; the means by which we keep it secure; and the choices you have about the information you choose to share with us. Under no circumstances will CARO Student Living or its affiliates sell your personal information to third parties.

We collect certain personal information relating to you throughout our affiliation with you, whether it be you making an initial enquiry to view a room; applying for a room with us; entering into a contract with us for a room; or acting as a guarantor for a person who is entering into a contract with us. That means we have different types of privacy policies depending on which point you are at. For further information, click on the link below for the most suitable: