Privacy Policy

Maintaining the privacy of your information is a priority to us. We will not share your personal information without your informed permission. We value your trust and follow highly secure procedures to ensure protection of confidential, personal and financial information. 

This privacy policy tells you about the information we collect from you when you register your details on our website. In collecting this information, under the rules of the General Data Protection Regulation (GDPR) we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

 Our data protection policy may be updated periodically, and we would advise you revisit our website to see any additional changes. This policy was last updated on 25th May 2018.

What information do we collect?

We obtain information about you when you use our website, when you provide it to us or, occasionally, from third parties.  

The personal information we collect might include:

 ·         Your full name

·         Personal contact information, including your email address and telephone number

·         Your address and postcode for demographical purposes

·         Your company name and job position

What do we do with your information?

 ·         to carry out your and our obligations arising from any contracts entered into by you or us or which it  is contemplated will be entered into;

·         to seek your comments on the services we have provided;

·         to notify you of changes to our services;

·         to send you communications which you have requested or that may be of interest to you;

·         for administrative and business purposes;

·         for advertising and analytical purposes;

·         in connection with our legal rights and obligations;

·         for certain additional purposes but only with your consent.

How will we keep your information?

We will only collect necessary and adequate data to our marketing purposes; avoiding unnecessary and excessive amounts of data collection.

We aim to keep your data accurate and up to date as possible to the best of our knowledge.

We only use your information for lettings purposes; which are not dissimilar to those circumstances in which you will already consented to.

You may, at any time, object to being on our direct marketing mailing list, and can request to be removed and/or erased from our database by emailing

If you believe any of the data we hold may be inaccurate or incomplete, please let us know the relevant details on the contact details below and we will rectify it for you in a timely manner.

We aim to be completely transparent; and as such you may request by law any information we hold about you through a ‘Subject Access Request’, if you would like a copy of the information held then please write to us at 33 Netherfield Road North, Liverpool, L5 3TA or email us at 

Our Cookies

We are required to tell you by law, that our website utilises tracking features called ‘cookies’ in which collect information from visitors on our website which captures how people use the website

The primarily use of our cookies are for the following purposes; to monitor traffic including IP addresses, the browser type, operating system and date and time you visited the site and particular pages. We also use cookies to register individual interest in particular preferences to provide a more tailored experience.

Additional third parties such as google or social media website which features on our website, may use additional cookies, however please note they are not responsible for the usage of these features. You can restrict or remove cookies at any time by the settings within your individual browser.

External Links

The website may contain a range of external links and references to other websites, outside the remit of Caro Lettings. Please be aware that when browsing away from our website, we have no control over these websites or adhere to our own Privacy Standards.

Under 18?

We are especially concerned to protect the privacy of children.  If you are under 18 years of age, please ask your parent/guardian’s permission before providing any personal information and ask them to help you whenever you provide us with any personal information.